HOUSEKEEPING LEAD, NAVY LODGE NORTH ISLAND - PART TIME (20-34.5 HOURS)

Job Summary

Serves as a working leader at a Navy Gateway Inn and Suites and or Navy Lodge property responsible for leading and inspecting work of team members in performing housekeeping duties ensuring program standards are met.

Duties And Responsibilities

• Overseeing and passing on to Housekeeping Attendants information instructions received from the supervisor manager.
• Assists in the training of new associates, answering questions regarding changes to policies, procedures, and pertinent directives.
• Ensures work schedules are adhered to, keeps supervisor apprised of work status, assignments, and advises concerning problem areas.
• Trains and demonstrates proper work methods and procedures for all personnel.
• Affirms the most efficient and economical methods of cleaning and maintaining guest rooms are implemented.
• Affirms the required cleaning materials and linen are available.
• Works along with and accomplishes work of the same kind and level as that performed by the associates led.
• Maintains information on housekeeping work performed by room number, occupants, departure, and arrival dates etc.
• Maintains continuity in the absence of immediate supervisor.
• Greets and welcomes guests upon sight always maintaining outstanding guest relations.
• Conducts daily inspections of rooms, housekeeping carts, common areas, laundry facilities, and maintains written documentation of these inspections.
• Ensures privacy and security of guests are maintained at all times.
• Determines and places orders for cleaning supplies, in-room amenities, and other materials or equipment needed by the housekeeping staff and ensures items are available when required.
• Issues amenities, supplies, and linen to the Housekeeping Attendants and performs a monthly, quarterly inventory as required.
• Handles guest and or staff suggestions and complaints, resolving problems in a tactful and diplomatic manner, referring difficult and or unusual situations to the supervisor for resolution.
• Performs and inspects laundry operations at the facility.
• Maintains a clean and safe environment.
• Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items.
• Follows all NEXCOM Hospitality Group NHG protocols during daily service activity.
• May be responsible for the set-up and breakdown clean-up of the complimentary self-service breakfast bar.
• Assists with preparing, heating, displaying, and replenishing breakfast items available to guests during breakfast hours.
• Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour.
• Required to obtain proper food handling certifications as applicable.

Qualifications

• High School graduate or equivalent preferred.
• 6 months housekeeping experience.
• Leadership and or training experience.

Skills

• Knowledge of blood-borne pathogens safety measures.
• Ability to follow NEXCOM Hospitality Group NHG protocols.

Benefits

• Paid Annual and Sick Leave.
• Medical/Dental Insurance.
• Flexible Spending Account.
• Pension Plan.
• 401K Savings Plan - Up to 3% Match.
• Short Term Disability / Long Term Disability.
• Lifetime Life Insurance.
• Pet Insurance.
• Tax Free Shopping Privileges.
• Free Bus Passes / Free Parking.
• Discounted Tickets at MWR Access.
• Worldwide access to Navy Lodge Hotels.

Pay

N/A

Schedule

Part-time (20 - 34.5 hours)

Contact Information

Please upload valid State Driver License to application