Housekeeping Floor Supervisor

Summary Of Responsibilities

• Consistently offer professional, friendly, and engaging service
• Handle all calls for the housekeeping department and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for guests.
• Process requests and delegates work assignments in a timely manner, follow up with the guest to ensure their satisfaction.
• Communicate all operational concerns to the leadership team and proactively address any day-to-day operational concerns.
• Take a lead role in the coordination of all housekeeping employees and activities including office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks.
• Maintain complete knowledge of all housekeeping services, outlets, hotel areas / features and hours of operation.
• Keep a complete updated inventory of linen and housekeeping supplies. Order supplies as needed in coordination with management.
• Generate various operational reports for the coordination of the housekeeping department.
• Aid other housekeeping employees in maintaining clean and organized work and public areas.
• Follow all safety and sanitation policies.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.

Shift

Flexible Day(s) Required: FLEXIBLE including weekends and Holidays

Must Be Able To Lift Up To

Up to 20 pounds

Prior Experience

• You have a keen eye for detail and respect the importance that impeccably clean guest room supplies have in a hotel.
• You don’t shy away from physical work and can lift up to 20 lbs.
• The pride you have in your organizational and time management skills will be a great benefit in this role.
• You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.