Housekeeping Coordinator

About the role

Four Seasons Resort Scottsdale is seeking a Housekeeping Coordinator to lead the Housekeeping department. This role serves as the primary communication hub, ensuring exceptional service and operational efficiency.

Responsibilities

• Serve as the primary communication hub for the Housekeeping department, handling guest requests, incoming calls, and interdepartmental coordination.
• Coordinate daily housekeeping operations by assigning rooms to Room Attendants, dispatching Housemen and Runners, and monitoring room status and productivity.
• Maintain accurate departmental records, including guest requests, engineering work orders, lost and found documentation, discrepancy reports, and key inventory logs.
• Support administrative operations by organizing office files, preparing daily reports, managing departmental supplies, and completing various clerical and data-entry responsibilities.
• Ensure seamless communication between Housekeeping, Front Office, Engineering, and other departments while tracking guest-requested items and following through on service recovery and operational needs.

Requirements

• Previous administrative, office coordination, or housekeeping experience required; luxury hotel or resort experience preferred.
• Ability to work flexible 6-8 hour shifts in a fast-paced hospitality environment.
• Strong verbal and written English communication skills required; bilingual Spanish skills are highly preferred.
• Positive, professional, and team-oriented attitude with the flexibility to work weekends and holidays as business demands require.
• Ability to stand and move throughout the shift and safely lift, carry, push, or pull up to 50 lbs. as needed.

Qualifications

• Comprehensive health benefits including medical, dental, vision, and life insurance.
• 401(k) plan with company match.
• Exclusive employee rates at Four Seasons Hotels & Resorts worldwide.
• Complimentary uniforms with dry cleaning service.
• Complimentary shift meals and on-site parking.
• Exceptional learning, development, and tuition reimbursement opportunities that support your growth, elevate your skills, and help you build a rewarding career.
• A culture rooted in care, respect, and inclusion, where you're encouraged to bring your authentic self to work each day.
• Employee events, celebrations, and recognition experiences that foster connection, belonging, and a strong sense of community.

Pay

Compensation is commensurate with experience.

Schedule

Full Time
Available to work both AM and PM shifts (7:00 AM - 3:30 PM and 3:00 PM - 11:30 PM).
Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf