Housekeeping Attendant

About the role

The hotel team at The Indigo Road Hospitality Group (IRHG) is seeking a housekeeping attendant to ensure the cleanliness and comfort of guest rooms, public areas, and event spaces.

Responsibilities

• Clean and service guest rooms, ensuring they meet the highest standards of cleanliness and presentation.
• Maintain the cleanliness and organization of public areas, including restrooms, hallways, and the event pavilion.
• Complete assigned tasks efficiently and accurately, adhering to established cleaning procedures and safety protocols.
• Respond promptly and courteously to guest requests, providing exceptional customer service.
• Maintain a clean and organized work environment, including housekeeping carts and supply closets.
• Report any suspicious activity, safety hazards, or guest concerns to the Housekeeping Supervisor.
• Collaborate effectively with other team members to ensure smooth operation and guest satisfaction.
• Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.

Requirements for Success

• Prior cleaning experience preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
• Strong attention to detail and commitment to providing exceptional service.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, lift, and carry up to 40 lbs for extended periods.
• High school diploma or equivalent preferred.
• Additional education or training in hospitality is a plus.
• Strong work ethic, with a positive and reliable attitude.
• Able to follow instructions and complete tasks independently.
• Must be able to work days, nights, weekends and holidays.

Benefits

Competitive salary and benefits package. Opportunity to be part of a dynamic and growing hospitality team. Fast-paced and rewarding work environment.