HOUSEKEEPING ATTENDANT

Job Summary

Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and or Navy Lodge property including but not limited to cleaning guest rooms, interior public spaces, storage areas, laundry rooms, exterior spaces, etc.

Responsibilities

• Cleans guest rooms and other assigned areas.
• Operates cleaning equipment e.g. vacuum cleaner, carpet cleaner, waxer, and polisher.
• Empties wastebaskets, dusts, waxes, and polishes room furniture.
• Washes walls, partitions, air vents, disinfects, and deodorizes toilet bowls, lavatories, etc.
• Cleans bathroom areas including tub, tile walls, commode, floors, and vanity.
• Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets, and floor.
• Washes and disinfects dishes, utensils, and cookware.
• Cleans and irons clothes, replaces light bulbs, and room partitions using ladders and scaffolds.
• Moves furniture to clean under and behind, uses step stool to clean window and window treatments, cabinet tops, mirrors, and picture frames.
• Cleans iron and ironing board and replaces cover as necessary.
• Cleans and ensures proper functionality of luggage racks and ensures proper number of male/female hangers are available in closets.
• Cleans and ensures proper number of amenities in room to include consumables and non-consumables.
• Changes light bulbs and room partitions using ladders and scaffolds.
• Ensures TVs are clean and programmed to proper channel and volume, alarm clocks are properly programmed with backup battery, and in-room phones are clean, properly programmed, and in working condition.
• Greets and welcomes guests upon sight, always maintaining outstanding guest relations.
• Ensures privacy and security of guests is maintained at all times.
• Cleans vacuums and mops corridors, stairways, guest laundry, patios, and balconies.
• Shampoos rugs, carpets, and polishes rails of stairways on a regular basis.
• Completes scheduled carpet cleaning using heavy industrial type carpet cleaners and equipment.
• Performs deep cleaning as required by program standards e.g. on a scheduled basis and upon check-out of guests in pet-friendly rooms and in rooms that had an ADA service animal which includes but is not limited to defrosting the refrigerator, cleaning windows inside and out, carpet cleaning, shampoo and/or spot treatment, cleaning walls, and other such tasks.
• Maintains cleanliness and order of storage rooms.
• Continually communicates the status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department.
• Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required.
• Cleans and inspects exterior spaces such as parking lots and outside passages.
• May be required to load and unload trucks/vans.
• Assists with the receipt of supplies from vendors, the assembly, separation, storage, and delivery of merchandise by opening boxes and crates.
• Moves heavy by use of hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar, and shears for cutting bands.
• Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift.
• Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, room status vacancies, extra guests, unauthorized pets, and any other unusual circumstances.
• Reports any lost and found items to the housekeeping supervisor immediately, listing the room number or area where item(s) was found.
• May be responsible for the set-up and breakdown clean-up of the complimentary self-service breakfast bar.
• Assists with preparing, displaying, and replenishing breakfast items available to guests during breakfast hours.
• Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour.
• Required to obtain proper food handling certifications as applicable.
• Completes all required safety/security training.
• Maintains a clean and safe environment.
• Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items.
• Follows all NEXCOM Hospitality Group NHG protocols during daily service activity.
• Performs laundry operations at the facility.
• May be required to possess a valid state driver's license to travel to other lodging facilities as required within the normal scope of duties.
• May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements.
• Performs other related duties as assigned.

Qualifications

No experience required. High School graduate or equivalent preferred.

Physical Requirements

Moderate physical effort: moving furniture and the use of hand or lightweight powered cleaning equipment.

Schedule

Part-time (20 - 34.5 hours)