HOUSEKEEPING ATTENDANT

Job Summary

Duties And Responsibilities

• Cleans guest rooms and other assigned areas.
• Operates cleaning equipment, e.g. vacuum cleaner, carpet cleaner, waxer and polisher.
• Empties wastebaskets, dusts, waxes and polishes room furniture.
• Washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc.
• Washes and replaces window treatments and cleans ceiling fixtures.
• Changes light bulbs and room partitions using ladders and scaffolds.
• Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames.
• Cleans bathroom areas including tub, tile, walls, commode, floors and vanity.
• Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor.
• Washes and disinfects dishes, utensils and cookware.
• Cleans and irons clothes, replaces cover, as necessary.
• Cleans and ensures proper functionality of luggage racks and ensures proper number of male/female hangers are available in closets.
• Ensures TVs are clean and programmed to proper channel and volume; alarm clocks are properly programmed with back up battery, and in-room phones are clean, properly programmed and in working condition.
• Places proper number of amenities in room to include consumables and non-consumables.
• Removes and replaces bed linen, inspects mattresses and pull-out sofas.
• Moves/re-positions beds upon guest checkout, weekly or at a guest's request.
• Greets and welcomes guests upon sight, always maintaining outstanding guest relations.
• Ensures privacy and security of guests is maintained at all times.
• Cleans, vacuums and mops corridors, stairways, guest laundry, patios and balconies.
• Shampoos rugs/carpets and polishes rails of stairways on a regular basis.
• Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment.
• Performs deep cleaning as required by program standards (e.g. on a scheduled basis and upon check-out of guests in "pet friendly" rooms and in rooms that had an ADA service animal).
• Maintains cleanliness and order of storage rooms.
• Continually communicates the status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department.
• Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required.
• Cleans and inspects exterior spaces such as parking lots and outside passage ways.
• May be required to load and unload trucks/vans.
• Assists with the receipt of supplies from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates.
• May also be required to move heavy by use of hand truck.
• Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands.
• Responsible for the pass key and other keys as assigned.
• Returns all keys at the end of each shift.
• Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, room status vacancies, extra guests, unauthorized pets, and any other unusual circumstances.
• Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where item(s) was found.
• May be responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar.
• Assists with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours.
• Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour.
• Required to obtain proper food handling certifications as applicable.
• Completes all required safety & security training.

Qualifications

No experience required
High School graduate or equivalent preferred.
Physical requirements: moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.

Schedule

Flexible (0 - 19.5 hours)

Benefits

N/A

Pay

N/A