Housekeeping Associate | Residence Inn, Milwaukee Downtown

Responsibilities

• Cleans guestrooms according to company standards.
• Assists guests by providing friendly, courteous and professional service, adhering to health regulations.
• Cleans and ensures necessary amenities and supplies are in guest rooms.
• Ensures cart, linen, rooms, and equipment are clean and in working order.
• Accounts for guest satisfaction related to housekeeping service.
• Assists and responds to requests in a positive and timely manner, providing high-quality service.
• Works as a team player and contributes to other departments' efforts as necessary.
• Understands and follows the company guest service recovery program.
• Follows company lost and found procedures.
• Ensures a clean and safe work area in compliance with company, brand, local, state, and federal regulations.
• Inspects rooms for maintenance needs and reports any issues.
• Knowledgeable on the safe use of chemicals utilized within the housekeeping department.
• Follows all company procedures for guest/employee incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing, and prioritizing duties.
• Adheres to company attendance policy, grooming and appearance standards, and general work rules and department procedures.
• Attends required department and hotel meetings.
• Responsible for proper use of all equipment and supplies.

Qualifications

• High school diploma or GED preferred.
• Housekeeping/laundry experience preferred.
• Attention to detail and customer focus.
• Ability to perform job duties in a fast-paced environment.
• Ability to lift, push, and pull up to 50 pounds consistently throughout the shift.
• Ability to move throughout the hotel for extended periods (standing, walking, kneeling, bending).

Pay

$16.00 per hour.