Housekeeping Associate, Part-Time | Residence Inn, Plymouth

Responsibilities

• Cleaning guestrooms according to company standards
• Assisting guests by providing friendly, courteous and professional service
• Ensuring the necessary amenities and supplies are in guest rooms
• Ensuring cart, linen, rooms, and equipment are clean and in working order
• Accountable for guest satisfaction as it pertains to housekeeping service at the property
• Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
• Works as a team player and actively contributes to the efforts of other departments as necessary
• Understands and follows the company guest service recovery program
• Understand and follow company lost and found procedures
• Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
• Inspects rooms for maintenance needs and reports any maintenance service issues
• Knowledgeable on the safe use of chemicals utilized within the housekeeping department
• Follows all company procedures for guest/employee incidents
• Knowledgeable of hotel emergency procedures

Qualifications

• Housekeeping/laundry experience preferred
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
• Maintains predictable and reliable attendance
• Able to lift, push and pull up to 50 pounds consistently throughout the shift
• Able to move throughout the hotel (standing, walking, kneeling, bending) for extended periods