HOUSEKEEPER LEAD (FULL TIME)

About the Role

We are hiring immediately for a full-time HOUSEKEEPER LEAD position at Marshfield Medical Center in Beaver Dam, located at 707 South University Avenue, Beaver Dam, WI 53916. This is a 2nd shift position with a schedule from 3:00 pm to 11:30 pm. Rotating weekends and on-call holiday availability are required.

Responsibilities

• Supervises, trains, and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to the unit's standards.
• Assists where necessary to ensure optimum service to guests.
• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call-offs and replaces staff for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities.
• Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios, and beepers to assigned staff and maintains accurate records of such assignments.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness, and mechanical problems, instructing designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure the highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team and exhibits professionalism with customers, fellow employees, and others.
• Performs other duties as assigned.

Requirements

• At least 2 years of prior lead or supervisory experience is required.

Pay

Pay Range: $22.00 per hour to $24.00 per hour.

Benefits

• PTO
• Full benefits program
• Sick time
• Holiday pay
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Crothall maintains a drug-free workplace.