Housekeeper Inspector

About the role

The Homewood Suites by Hilton Mobile, Daphne, Alabama, is seeking a Hotel Housekeeping Inspector.

Responsibilities

• Conducting detailed inspections of guest rooms and public areas to ensure cleanliness, proper setup, and adherence to hotel standards.
• Checking for missing or damaged items, including linens, furniture, and amenities.
• Verifying that housekeeping staff follow proper cleaning procedures and meet sanitation guidelines.
• Assisting in training and coaching housekeeping staff to maintain quality standards.
• Providing constructive feedback to room attendants and addressing any deficiencies.
• Ensuring that housekeepers complete their tasks efficiently and on time.
• Responding to guest requests and complaints related to room cleanliness or housekeeping services.
• Ensuring that VIP and special request rooms are properly prepared.
• Assisting with room inspections before guest check-ins to uphold a high level of service.
• Monitoring the use of linens, cleaning products, and guest amenities to prevent shortages.
• Collaborating with the front desk and maintenance team to ensure smooth room turnover.
• Completing inspection reports and logging on to any housekeeping issues.
• Assisting in scheduling staff shifts and assigning cleaning tasks.

Requirements

• A high school diploma or equivalent.
• Prior experience in food service is advantageous.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.