Housekeeping Inspector

Responsibilities

• Supervise housekeeping operations and ensure cleanliness of hotel rooms and public areas.
• Adhere to health regulations and ensure guest satisfaction through quality room cleanliness and supplies.
• Respond promptly to guest concerns or requests, focusing on service recovery when necessary.
• Train and model appropriate guest service standards to assigned staff.
• Ensure completion of required training for department employees and maintain training records.
• Analyze quality issues, identify training needs, suggest changes, and implement improvements to enhance results.
• Utilize available resources and adhere to CSM training policies.
• Promote collaboration and maintain a positive, professional work environment.
• Attend all department/hotel meetings to ensure proper communication and planning.
• Assist and support housekeeping/laundry initiatives and meet productivity standards.
• Manage multiple priorities and work in a fast-paced, environment with frequent interruptions and tight deadlines.
• Adhere to all CSM Standard Operating Procedures.

Qualifications

• Prior housekeeping supervision experience preferred.
• Attention to detail, customer-focused, and ability to perform duties in a fast-paced environment.
• High school diploma or GED required.
• Ability to lift, push, and pull up to 75 pounds on a regular basis throughout the shift.
• Significant bending required.