Housekeeper: Club Wyndham Ka 'Eo Kai Resort

About the role

A Housekeeper supports general resort operations by cleaning resort units and adhering to quality standards. This role involves cleaning sleeping quarters, kitchens, bathrooms, and living rooms, maintaining supplies, making beds, responding to guest inquiries, and ensuring guest satisfaction.

Responsibilities

• Clean sleeping quarters, kitchens, bathrooms, and living rooms
• Maintain and adhere to housekeeping detail standards
• Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies
• Replenish supplies, sort, count, fold, mark, or carry linens
• Respond to guest inquiries and concerns to ensure total guest satisfaction
• Handle guest issues to resolution in an effort to improve the guest experience

Requirements

• Ability to work in a fast-paced environment
• Strong communication skills, both verbal and written
• Possess ability to work independently and follow instructions
• Professional appearance and positive, can-do attitude with a team focus
• Must be able to lift 50 pounds

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred

Skills

• Attention to detail
• Customer service skills
• Physical stamina and strength

Benefits

• Comprehensive health and welfare benefits
• Medical, dental, vision insurance
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Wish Day paid time off to volunteer at an approved organization of your choice
• 401(k) with employer match
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program

Pay

$26.00 - $26.00 per hour, with the actual hourly rate determined by a variety of factors including experience, education, skills, training, and work location.

Schedule

Hours vary depending on the resort and shift, typically 8-hour shifts with varying start times.