House Person

About the role

Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

Responsibilities

• Walk assigned floors at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning
• Use proper two-way radio etiquette at all times when communicating with other employees
• Use daily checklist to complete projects as assigned including but not limited to: ash urns, glass tables, furniture, ice machines/vending machines, elevator doors/frames, service landing/linen closets, stairwells, polish floors, and other projects as assigned by management
• Practice safe work habits to ensure safety for guests, fellow employees, and self
• Handle items for "Lost and Found" according to the hotel standards
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office
• Report maintenance issues to Housekeeping Supervisor/Manager
• Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed
• Pick up any Room Attendant's dirty linen or trash as needed
• Before leaving the section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures
• Vacuum guest corridors
• Assist Housekeeping as needed (i.e., bed boards, roll-aways, flip beds, etc.)
• Deliver any clean linen to assigned sections, if applicable
• Maintain cleanliness and organization of the Housekeeping Office, linen rooms, storage closets, and stairwells
• Ensure overall guest satisfaction

Experience and education

• Previous experience in a Houseperson position preferred but not required

Physical requirements

• Must be able to lift and/or carry up to 40 pounds frequently to assist guests
• Ability to stand for extended periods of time
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests in normal in-person and phone conversation
• Ability to bend and twist, push and pull, stoop, and kneel
• Ascend and descend a ladder

Pay

$18.41 per hour