House person

About the role

Rook is your new favorite spot in RiNo, Denver. We are looking for people who want to join our down-to-earth crew of cocktail aficionados, slinging classic and playful drinks in a laidback environment.

Responsibilities

• Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles.
• Remove trash and/or linens and note any areas that need immediate cleaning.
• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to hallways, elevators, service areas, stairwells, etc.
• Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
• Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
• Stock linen and supply closets to ensure par inventories.
• Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Requirements

• No formal education required.
• No experience required.
• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
• Ability to assess required reaction to meet standards.

Physical Demands

• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
• Bending/kneeling - dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
• Mobility - movement to reach all areas of responsibility to include shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing - continuously standing and/or walking to accomplish all that is required for position.
• Climbing stairs - approximately 40 steps 15% of 40 hour week.

Benefits

• Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit.
• Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance.
• Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period.
• Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution.
• Eligible to enroll in Health, Dependent and Commuter flexible spending accounts.
• Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage.
• Eligible to enroll for short-term and long-term disability insurance coverage.
• Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance.
• WINFertility guidance for those enrolled in Sage medical plan.
• Calm Health Application Subscription.
• Employee assistance program.
• Paid time off for vacation, sick time, and holidays.
• Tuition Reimbursement of up to $2,000 per calendar year.
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
• Complimentary RTD Pass.
• Supplemental Pay Tips USD $20.00 - USD $20.00 /Hr.