Hourly Store Manager I FT – 6810

About the role

The role involves managing a retail activity with annual sales under $5M, directing and supervising store personnel, assisting customers, interviewing, hiring, and training staff, and ensuring store recovery. Key responsibilities include opening and closing the store, reviewing monthly P&Ls, ensuring adherence to loss prevention policies, maintaining safety standards, and providing necessary training.

Responsibilities

• Manage a retail activity with annual sales under $5M
• Direct and supervise all store personnel
• Assist customers and resolve complaints
• Interview, hire, train, or direct training of assigned personnel
• Encourage and develop employees by coaching and providing training opportunities
• Develop promotional sales in conjunction with HQ staff
• Oversee competitive price checks and submit to HQ buying staff
• Work with vendors and HQ buying staff to execute operations
• Ensure store recovery
• Supervise vending and warehouse operations
• Welcome customers, maintain product knowledge, and assist with merchandise selection
• React to customer concerns quickly
• Open and close the store as required, including weekends
• Review monthly P&Ls and take corrective actions when necessary
• Ensure all policies regarding loss prevention are adhered to
• Be alert and proactive regarding shrink and the Alert Line
• Ensure all associates are in compliance with safety standards and emergency preparedness requirements
• Ensure all employees receive Coast Guard required training
• Ensure all CG and Federal required posters are displayed
• Perform other related duties as assigned

Requirements

• Two years of progressively responsible experience in a position equivalent to a department manager or assistant manager, demonstrating leadership, operational oversight, and customer service management
• Ability to lift up to 25 pounds and stand for long periods

Qualifications

• Preferred: P&L analysis experience, prior retail merchandising experience, bachelor’s degree in retail or business administration with at least two years of specialized experience, or current USCG NAF employee with demonstrated experience performing key store operations

Benefits

• Paid Annual and Sick Leave
• Holiday Pay
• Medical/Dental/Vision Insurance
• Flexible/Dependent Spending Account
• Pension Plan
• 401k Savings Plan
• Life Insurance
• Short Term/Long Term Disability
• Tuition Assistance
• Paid Parental Leave