Hourly Operations Manager

About the role

Celebration Station Baton Rouge is part of Five Star Parks & Attractions, one of the largest privately owned operators of family entertainment centers in the country. Our parks combine attractions, arcade games, food & beverage, and group events into a fast-paced environment where families come to have fun. We're looking for a hands-on Operations Manager who enjoys leading teams, running busy shifts, and creating great guest experiences. This role is ideal for someone early in their management career who wants to grow into larger leadership opportunities within the company.

Responsibilities

• Help lead the daily operations of the park while supporting a team across attractions, games, and guest services.
• Serve as a supervisor and coach a team of 10–14 employees during peak shifts.
• Ensure attractions operate safely and efficiently.
• Support team members and help maintain a positive, energetic work environment.
• Step in to resolve guest concerns and ensure a great guest experience.
• Conduct operational checks to ensure safety and cleanliness standards are met.
• Assist with team training, scheduling support, and shift communication.
• Support weekend operations, holiday periods, and special events.

Qualifications

• 1–3 years of leadership or supervisory experience.
• Experience managing teams of 10+ employees preferred.
• Strong communication and team leadership skills.
• Able to stay organized and prioritize in a busy environment.
• Passion for customer service and creating a great guest experience.

Additional Requirements

• Must be available every weekend.
• Able to work up to 45 hours per week.
• Able to stand for extended periods of time.
• Able to lift up to 40 lbs.
• Valid driver’s license required.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible scheduling to accommodate weekends and holidays.

Benefits

Comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Skills

Strong leadership and supervisory skills, ability to manage multiple tasks simultaneously, excellent communication and interpersonal skills, and a passion for hospitality and customer service.

Benefits

Comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Why Join Five Star Parks & Attractions

We believe work should be fun, engaging, and full of opportunities to grow. Many of our leaders started in hourly roles and built their careers with us. If you enjoy leading teams, staying active, and creating memorable experiences for guests, we’d love to meet you.

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.