Hotel Z - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident, and friendly communication skills, both verbal and written.
• Quick-Thinking Problem Solver: Handling challenges with speed and efficiency, turning issues into positive outcomes.
• Multitasking Marvel: Managing reservations, check-ins, check-outs, and financial details with ease and precision.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• After an initial waiting period, eligible for a competitive benefits package including:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Application deadline for Colorado positions: Open availability preferred. Must be willing to work holidays and weekends. Must be willing to learn Night Audit and cover overnight shifts (11 PM - 7 AM).