Hotel Front Desk Agent

About the role

In this role, you will welcome guests, manage their reservations and account information, and make sure they have everything they need for a comfortable stay. This position is ideal for someone who thrives in a fast-paced environment and is looking for growth opportunities with flexible hours.

Responsibilities

• Welcome guests and assist with check-in/check-out processes
• Manage reservations and account information
• Ensure guests have all necessary amenities and services
• Handle guest inquiries and complaints professionally
• Follow hotel policies and procedures

Requirements

• Excellent customer service skills
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• Basic computer skills (Microsoft Office)

Qualifications

• High school diploma or equivalent
• Previous experience in hospitality or customer service preferred

Skills

• Strong communication skills
• Attention to detail
• Problem-solving abilities

Benefits

• Flexible scheduling
• Health insurance options
• Discounts on hotel stays

Pay

$12 - $14 hourly

Schedule

Flexible hours to accommodate your needs