Hotel Front Desk Agent

About the role

Responsible for providing exceptional customer service to hotel guests, managing guest check-in/check-out processes, and ensuring the cleanliness and organization of guest rooms.

Responsibilities

• Handle guest reservations and confirmations
• Manage room assignments and availability
• Assist with guest complaints and issues
• Perform daily housekeeping duties
• Ensure safety and security protocols are followed

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work flexible hours including weekends and evenings
• Basic computer literacy

Qualifications

• Previous hotel experience preferred
• Customer service background
• Passion for hospitality

Skills

• Attention to detail
• Problem-solving abilities
• Time management

Benefits

• Comprehensive health insurance
• Flexible scheduling options
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Variable schedule based on shift requirements

Resources

For more information about the hotel and its amenities, visit our website.