Hotel Steward

About the role

We’re hiring for an enthusiastic, hardworking bell attendant committed to providing our guests with an exceptional stay at our hotel. You’ll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave, they’re already looking forward to their next stay. Job seekers should be reliable, responsible, and take pride in a job well done. If this sounds like you, apply now!

Responsibilities

• Greet guests upon arrival and departure with a friendly and professional demeanor
• Assist guests with luggage to and from guest rooms
• Provide information about hotel amenities, services, and local attractions
• Escort guests to rooms and explain room features when needed
• Safely park and retrieve guest vehicles promptly
• Maintain accurate records of vehicle information and keys
• Ensure vehicles are handled with care and according to company standards
• Monitor the valet area to ensure safety and organization
• Maintain the cleanliness and organization of the lobby, entrance, and valet areas
• Assist front desk and concierge teams as needed
• Respond promptly to guest requests and inquiries
• Handle guest concerns with professionalism and escalate when necessary
• Bring up room service, deliver mail and dry cleaning, and check luggage for storage
• Maintain the cleanliness and organization of the bell desk
• Support the front desk staff and bell captain with check‑in and responding to guest requests

Qualifications

• Valid driver’s license with a clean driving record
• Ability to drive manual and automatic vehicles preferred
• Strong customer service and communication skills
• Ability to work in a fast‑paced environment and remain calm under pressure
• Must be able to lift over 25 pounds and stand for long periods
• Ability to work outdoors in various weather conditions

Pay

$15 - $15.50 hourly

Schedule

Must be available to work flexible hours, including nights, weekends, and holidays.