Hotel Reception Desk Agent
About the role
Cascada Thermal Spring and Hotel is a serene haven committed to sustainability. Our LEED Platinum-certified complex combines luxurious accommodations with state-of-the-art hydrothermal spa facilities, providing guests a holistic wellness experience in Portland’s Alberta Arts District.
Job Description
As a Guest Service Agent, you will support our hotel operations by managing guest check-ins and check-outs, handling inquiries, while providing an upscale but welcoming environment for our guests.
Requirements
- Welcome guests warmly and provide assistance with check-in and check-out procedures.
- Handle guest inquiries and resolve issues in a friendly and professional manner.
- Maintain accurate guest records and make and manage reservations.
- Collaborate with other departments to ensure guest satisfaction.
Benefits
- Competitive wages and opportunities for career advancement within our growing organization.
- Wellness benefits
Equal Opportunity Employer
Cascada Thermal Springs and Hotel is an equal opportunity employer dedicated to fostering an inclusive workplace environment. We celebrate diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.