Hotel Front Desk Agent

About the role

Start each day with energy, enthusiasm, and a commitment to exceptional guest service. Create memorable first impressions by welcoming guests, managing seamless check-in and check-out experiences, and ensuring every stay exceeds expectations.

Responsibilities

• Welcome guests using industry-leading property management systems, including FOSSE and Power of M.
• Oversee reservations and manage check-in/check-out processes.
• Deliver prompt, professional, and personalized service from arrival through departure.

Qualifications

• High school diploma or equivalent required.
• Experience in a front desk or customer service role preferred.
• Strong communication skills and ability to work independently and as part of a team.
• Proficiency in Microsoft Office and property management systems.

Benefits

• Paid time off and holidays.
• Health insurance options.
• Employee discounts on hotel stays.

Pay

$16 per hour.

Schedule

Variable schedule to accommodate shifts and events.