Hotel Operations Manager

Responsibilities

• Manage all aspects of hotel operations, including front desk, housekeeping, maintenance, and common-area attendants.
• Support breakfast restaurant operations for the cafe, including staffing, presentation, and food quality.
• Develop and implement policies and procedures to ensure efficient and effective operations.
• Hire, train, and supervise a diverse team to provide excellent customer service and maintain high standards.
• Monitor and analyze financial performance, including revenue, expenses, and profitability.
• Ensure compliance with all health, safety, and licensing regulations.
• Handle guest inquiries, concerns, and complaints professionally and promptly.
• Collaborate with sales and marketing teams to drive revenue and occupancy.
• Work closely with the General Manager and the Area VP.
• Maintain a positive working relationship with vendors, suppliers, and other partners.

Qualifications

• 2 - 5 years of previous experience in hotel management or a related field.
• Strong leadership and communication skills.
• Attention to detail and understanding of the following policy and procedure
• Excellent organizational and time management abilities.
• Knowledge of hotel operations, including front desk and housekeeping.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• A bachelor's degree in hospitality management or a related field is a plus, but not required.
• Spanish-speaking a plus

Pay

Pay Range: $50,000 - $60,000 per year

Schedule

N/A

Benefits

N/A

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