Hotel Operations Manager

About the Role

Join Hampton Inn as our Hotel Operations Manager and lead a dynamic team in creating unforgettable guest experiences. In this role, you will oversee daily operations, ensuring top-notch service while fostering a fun and innovative atmosphere.

Responsibilities

• Work hand in hand with our GM to manage day-to-day hotel operations to ensure smooth guest experiences.
• Supervise and train staff to deliver exceptional customer service.
• Implement marketing strategies to maximize occupancy and revenue.
• Ensure compliance with health and safety regulations.
• Address guest inquiries and resolve issues promptly and effectively.
• Collaborate with other departments to enhance overall hotel performance.
• Monitor and analyze performance metrics to drive continuous improvement.

Requirements

• Bachelor’s degree in Hospitality Management or related field preferred.
• Minimum of 2 years of experience in hotel management or operations.
• Strong leadership skills and ability to motivate a diverse team.
• Excellent communication and interpersonal skills.
• Proficient in hotel management software and Microsoft Office Suite.
• Able to work flexible hours, including weekends and holidays.
• Strong problem-solving skills and attention to detail.
• Passion for hospitality and commitment to guest satisfaction.

About Us

Hampton Inn has been a beloved destination in Goddard, KS for over a decade, providing family-friendly fun and relaxation. Our guests appreciate our commitment to quality service, and our employees enjoy a supportive work environment that encourages growth and creativity. Growth opportunities available to quality candidates, raise evaluation after 90 days.

Pay

$18.00 - $20.00 per hour