Hotel Operations Assistant

Job Responsibilities

• Prepare internal and external correspondence.
• Review and distribute reports to Management staff as needed.
• Aid Sales & Events office by being the point of contact for walk-in guests interested in booking group rooms or events.
• Distribute reports and information from the Sales & Events office to the property Operations team.
• Maintain and order appropriate level of sales collateral.
• Deliver group room "gift bags."
• Auxiliary in tracking associate training classes and activities.
• Maintain a thorough knowledge of hotel staff, room locations, room rates, outlets, hours of operation, amenities and selling strategies.
• Perform Front Desk and Driver duties as needed.
• Auxiliary in maintaining the cleanliness of the Executive office and surrounding areas.
• Auxiliary in checking all fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance.
• Report deficiencies.

Job Requirements

• Self-motivated Hotel Operations Assistant with a strong work ethic and a drive to exceed expectations.
• Excellent communication, interpersonal and presentation skills.
• The ability to establish rapport with guests and colleagues.

Qualifications

• 6 months to 1 year related experience.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
• Maintain a valid Driver’s License from the state which you reside with no major violations.
• Solid organizational, time-management and prioritization skills.
• Exceptional customer service skills.

Benefits

• Comprehensive benefit packages for full-time positions.
• Hotel room discounts at our locations around the globe.
• Discounts on food and beverages.
• Professional development and advancement opportunities.

Pay

$16.50 and up based on experience.

Schedule

N/A