Hotel Night Auditor

About the role

Overview Sunday River Resort is seeking Hotel Night Auditors to join our Lodging team! This is winter seasonal overnight position (11 PM - 7 AM) at one of New England's premier four-season resorts. As a Night Auditor, you'll be the face of our resort during overnight hours — delivering exceptional guest service while managing the hotel's nightly financial reconciliation and front desk operations. If you're a detail-oriented hospitality professional who thrives in an independent, overnight environment, we want to hear from you.

Responsibilities

• Deliver outstanding guest service throughout the overnight shift, including warm and professional check-in and check-out
• Serve as the primary overnight point of contact for all guest inquiries, concerns, and special requests
• Manage and verify room reservations, room assignments, and room rate accuracy across the property
• Perform the complete nightly audit process, including reconciling daily financial transactions, posting room rates and taxes to guest folios, and balancing accounts
• Run and organize daily reconciliation reports as directed by the Accounting and Lodging departments
• Prepare and distribute overnight operational reports to set up day shift teams for success
• Respond to and coordinate with security and maintenance staff as needed during the overnight shift
• Provide knowledgeable recommendations on all Sunday River resort products, services, amenities, and on-mountain activities
• Handle all phone inquiries professionally and efficiently
• Maintain a thorough working knowledge of hotel emergency procedures and respond

Qualifications

• High school diploma or equivalent required
• Previous hotel front desk, night audit, or hospitality experience preferred but not required — we will train the right candidate
• Proficiency in Microsoft Office programs; experience with a Property Management System (PMS) such as Springer Miller Systems
• Strong attention to detail and comfort with basic financial reconciliation tasks
• Excellent verbal communication and customer service skills
• Ability to work independently and problem-solve in a fast-paced overnight environment
• Must be available to work overnight shifts, including weekends and holidays

Pay

Wages range from $18 to $20 per hour, depending on experience, with opportunities for growth and advancement within Sunday River's Lodging department.

Benefits

• Free ski and golf pass for self, and additional passes for dependents of full-time Team Members
• Resort discounts on lessons, equipment rentals, dining, lodging, retail, and spa
• Eligibility for affordable Team Member housing