Hotel Housekeeping Supervisor

JOB SUMMARY

Responsible for maintaining clean and sanitary facilities for the safety and security of our guests and associates.

JOB DUTIES

• Responsible for clear and effective communication between hotel housekeeping and other departments.
• Maintain proper staffing.
• Order supplies as assigned by Hotel Manager.
• Report all work orders to maintenance.
• Create a courteous, friendly, and professional work environment.
• Ensure compliance with safety and sanitation standards.
• Inspect and maintain hotel rooms daily.
• Execute a deep cleaning program.
• Create a monthly planner, with a project-a-day.
• (i.e. floor/carpet care, flipping mattresses, etc.)
• Assist Hotel Manager in maintaining a monthly linen inventory.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Utilize proper equipment and supplies for the efficient and economical operation of the hotel.
• Ensure that all guest rooms, public areas, and back of the house work areas meet the established standards of cleanliness.
• Supervise, train, support, and monitor housekeeping staff.
• Attends meetings and training as requested.
• Read, understand and adhere to the Winnebago Gaming Compact and Winnebago Tribal Gaming Code, Rules and Regulations
• Perform all other job related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

• Minimum Qualifications: Must have a high school diploma or G.E.D. Two years housekeeping experience required and prior supervisory experience preferred.
• Must have general knowledge of computers.
• No theft or stealing convictions.
• Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee regularly is required to stand for extended periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

• Work is generally performed in the Resort hotel(s) area with exposure to heat, cold, and Casino setting with exposure to secondhand smoke and a high noise level.
• Evening, graveyard, holiday and/or weekend work are required.
• Extended hours and irregular shifts may be required.

CONDITION OF EMPLOYMENT

• Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.