Hotel Guest Service

Responsibilities

• Greet and check in guests in a friendly and efficient manner
• Answer phone calls and respond to guest inquiries
• Makes and confirm reservations
• Handle guest requests and concerns promptly and professionally
• Maintain a clean and organized front desk area
• Make cafe-style beverages as ordered
• Support other departments as needed

Requirements

• Previous customer service or hotel experience is preferred
• Excellent communication and interpersonal skills
• Ability to work well in a fast-paced environment
• Strong attention to detail
• Flexibility to work evenings, weekends, and holidays as needed

Benefits

• Medical, Dental, and Vision for employees averaging over 30 hours
• 401K enrollment and match after 1 year
• Employee Discounts