Hotel Guest Service Agent - Island, Luxury Private Resort, Hiring Bonus, Housing

About the role

As the Guest Services Agent on the Island, your friendly, energic and professional personality will assist Island guests as well as visiting Yachts with information and direction in person, by phone or on the radio as they embark on their dream vacation. This position is the hub for information and communication of happenings on the Island. In our beautiful on-Island Quarterdeck, you will professionally communicate guests’ needs to the necessary departments ensuring an experience of a lifetime for our precious guests.

Responsibilities

• Provide friendly, energetic and professional guest service to Island guests and visiting yachts in person, by phone or on the radio.
• Serve as the central hub for information and communication about happenings on the Island.
• Professionally communicate guests’ needs to the appropriate departments to ensure a seamless and memorable experience.

Requirements

• Excellent communication skills.
• High energy and attention to detail.
• Ability to multitask and maintain a big smile.
• Efficiency, dependability, observance, personability and responsiveness.
• A ‘can do’ attitude and a willingness to learn.
• Reliability and team-player mentality.

Benefits

• Competitive pay.
• Health benefits.
• Paid time off (PTO).
• Generous travel benefits.
• Matching 401(k).