Hotel Guest Room Attendant

Essential Job Duties

• Clean and service assigned guest rooms and bathrooms in accordance with hotel brand standards.
• Change bed linens, make beds, and replenish towels and guest amenities.
• Dust, vacuum, mop, and sanitize all surfaces to maintain a high standard of cleanliness.
• Restock housekeeping carts and maintain an organized supply of linens and cleaning products.
• Report maintenance issues, safety concerns, or damaged items in guest rooms and public areas promptly.
• Ensure all rooms are cleaned and ready for guest arrivals within established timeframes.
• Respond to guest requests promptly and courteously, providing exceptional guest service.
• Follow all safety, sanitation, and chemical handling procedures.
• Maintain the confidentiality and security of guest rooms and belongings.
• Aid with additional housekeeping tasks such as hallways, service areas, or special cleaning projects as assigned.
• Work collaboratively with team members and communicate effectively with supervisors regarding room status.

Skills & Abilities

• Push heavy carts.
• Bend and reach to dust, clean, and make beds.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions, and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms, and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.

Join Our Team and Enjoy Outstanding Benefits!

• Full-Time Associates are eligible to enroll in the following benefits for themselves and their families beginning the first of the month after 60 days of service:
• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Optional Life Insurance
• Long-Term Disability Insurance
• Company-Paid Life Insurance
• All Full-Time Associates receive company-paid life insurance coverage.
• Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings!
• After 90 days of service, Full-Time Associates earn up to 40 hours of sick time annually.
• Full Time associates can enjoy holiday pay for six recognized holidays, plus a paid day off for your birthday!
• After 1 year of service, Full-Time Associates are eligible to take vacation time earned in their first year up to 40 hours. Vacation accrual increases with additional years of service.
• Employee Referral Program
• Help grow our team and earn rewards when you refer friends or family.
• Travel Perks
• Enjoy discounted room rates at Marriott properties worldwide!
• Daily Meals
• Complimentary meal is provided to all associates during their shift.