Hotel Glorieta | Catering Sales Manager (PT)

JOB DUTIES AND RESPONSIBILITIES

• Responsible for learning the hotel brand and strategy
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
• Provides advice to clients on all aspects of hotel facilities and services when proposing and contracting events
• Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
• Negotiates food and beverage, function space, and hotel services that meet or exceed hotel revenue goals
• Achieve all predetermined sales goals for revenue and sales activity
• Negotiate event estimates, contracts, and detail Banquet Event Orders according to company standards
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
• Counsels conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
• Provide prompt and accurate responses to all client requests for proposals and information
• Consistently meet or exceed sales goals including predetermined revenue and sales activity
• Makes a comparison of local competitors' operations with his/her own operation
• Makes a comparison of local competitors' operations with his/her own operation
• Makes a comparison of local competitors' operations with his/her own operation
• Completes daily/weekly/monthly reports as directed by the DOS/GM
• Participates in Quarterly/Annual Business and Marketing Plans, assists with budget process
• Performs various other duties as assigned to meet business objectives

REQUIREMENTS

• Must be able to lift 15lbs or more, if needed

QUALIFICATIONS

• Minimum of High School Diploma, GED, preferred
• Minimum of three (2) years in hotel or conference Catering/Sales

SKILLS

• Ability to communicate effectively verbally and in writing
• Excellent listening and problem-solving skills
• Ability to exceed expectations of guests and team members
• Negotiating Skills
• Strong computer skills
• Must have flexible work hours that may include evenings, weekends, and holidays

BENEFITS

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match for eligible associates
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!