Hotel Front Desk Supervisor - Courtyard by Marriott, Littleton, MA

Responsibilities

• Works to achieve a friendly atmosphere for fellow associates and hotel guests
• Displays exemplary performance as an example for the staff to emulate
• Performs training and revenue management strategies with the staff
• Supervises Guest Representatives, Night Auditors, and acts as Manager on Duty as needed
• Produces accurate financial reports on time
• Ensures that policy and procedure are followed and administered consistently
• Understands local health and safety codes
• Keeps up-to-date with all brand standards
• Maintains a positive, cooperative work environment between personnel and management

Requirements

• Minimum 1-2 years hotel front desk experience
• Supervisory experience preferred
• Prior Marriott Brand experience preferred
• Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
• Excellent communication skills
• Comfortable with hotel computer reservation systems
• Ability to teach adult learners

Benefits

• PTO & 401K
• Health & Dental
• Brand Wide Room Discounts
• Company Wide Room Discount Program
• 90 day Review & Annual Review Program
• Extensive Room for Growth
• Paid Training