Hotel Front Desk Supervisor - Courtyard by Marriott, Littleton, MA

Responsibilities

• Works to achieve a friendly atmosphere for fellow associates and hotel guests
• Displays exemplary performance as an example for the staff to emulate
• Performs training and revenue management strategies with the staff
• Supervises Guest Representatives, Night Auditors, and acts as Manager on Duty as needed
• Produces accurate financial reports on time
• Ensures that policy and procedure are followed and administered consistently
• Understands local health and safety codes
• Is knowledgeable about all brand standards
• Maintains a positive, cooperative work environment between personnel and management

Requirements

• Minimum 1-2 years hotel front desk experience
• Supervisory experience preferred
• Prior Marriott Brand experience preferred
• Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
• Excellent communication skills
• Comfortable with hotel computer reservation systems
• Ability to teach adult learners
• Available to work a flexible schedule (Nights & weekends)

Qualifications

None specified

Skills

Not specified

Benefits

PTO & 401K
Health & Dental
Brand Wide Room Discounts
Company Wide Room Discount Program
90 day Review & Annual Review Program
Extensive Room for Growth
Paid Training

Pay

$21 - $24 Per Hour

Schedule

Mix of Shifts, weekend availability & holidays