Hotel Front Desk Guest Service Agent
Frontier Hospitality Group · Moline, IL · 2 mo ago
On-siteCustomer Service$15–$16/hrPart-time
About the role
Holiday Inn Express - Moline, IL is seeking a Front Desk Guest Service Agent.
Responsibilities
- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Shuttles guests to and from the airport.
- Other duties as required with the department.
Qualifications and Requirements
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Able to work weekends and holidays.
Hotel Address: 2100 69th Ave., Moline, IL 6126
EEO/AA/Disabled Veteran
Salary: $15.00 - $16.00 per hour