Hotel Front Desk Associate - Receptionist
Western States Lodging Management and Development · Leawood, KS · 5 mo ago
Customer ServiceFull-time
About the role
The role involves managing guest check-ins and check-outs, handling reservations, providing information about hotel amenities, and ensuring a welcoming environment for all guests.
Responsibilities
- Manage guest check-ins and check-outs efficiently
- Handle reservations and provide accurate information
- Ensure prompt and courteous service to all guests
- Provide information about hotel amenities and services
- Handle guest complaints and inquiries professionally
Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work flexible hours including weekends and holidays
- Proficient in using hotel management systems
Qualifications
- At least 1 year of relevant experience in hospitality or customer service
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
Skills
- Knowledge of hotel operations and procedures
- Proficiency in Microsoft Office Suite
- Basic computer literacy
Benefits
- Comprehensive health insurance
- Flexible scheduling options
- Professional development opportunities
Pay
$15.00 per hour
Schedule
Variable schedule based on operational needs
Contact Information
To apply, please fill out the form below:
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