Jobs · Administrative · Missouri

Hotel Front Desk Receptionist

Lotus Hospitality · Kansas City, MO · 4 mo ago
On-siteAdministrative$15–$17/hrInternship

About the role

Assist guests with check-in and check-out procedures, manage guest reservations, handle front desk inquiries, and ensure a welcoming environment.

Responsibilities

  • Handle guest reservations and confirmations
  • Process payments and issue receipts
  • Manage room assignments and availability
  • Answer phones and greet guests
  • Ensure cleanliness and maintenance of the front desk area
  • Handle complaints and resolve issues professionally

Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Ability to work flexible hours including weekends and holidays
  • Basic computer skills (Microsoft Office)

Qualifications

  • Previous experience in a hospitality setting preferred
  • Positive attitude and ability to work independently

Skills

  • Customer service orientation
  • Attention to detail
  • Problem-solving abilities

Benefits

  • Comprehensive health insurance
  • Flexible scheduling options
  • Professional development opportunities

Pay

$15 - $17 per hour

Schedule

Variable schedule based on business needs

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