Hotel Front Desk Agent (Full-Time)

Responsibilities

• Makes sure each arriving guest has all the details of their stay confirmed.
• Provides services within the three functions of the Front Office (Guest Services, PBX, and Bell Services).
• Responsible for providing a high level of attention and customer service to all internal and external clients.

Requirements

• Excellent customer service and positive interpersonal skills.
• Ability to facilitate and mediate sensitive situations with compassion and professionalism.
• Demonstrated organizational and computer skills (word, excel, power-point).

Qualifications

• Limited experience required (1-2 years previous experience in same or related field).

Pay

$17.50 per hour

Schedule

Schedule (Days & Hours worked): 5 days a week (2 days off, together, during the week). Shifts are either 6:00 am - 2:00 pm OR 2:00 pm - 10:00 pm

Benefits

• Use of services and facilities including the gym, spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide, 55% off services.
• Generous health plan including Health, Dental and Vision after 30 days of employment.
• 25 Days of personal (vacation/sick/holiday) time off.
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care).
• Employer-paid life insurance and Employee Assistance Program.
• Paid Maternity leave.