Hotel F&B DIrector - Holiday Inn Anderson, SC

Purpose

Responsible for the day-to-day operation of the Food and Beverage outlets, to include and not limited to: personnel, budget performance, and financial controls, maintenance of equipment, preparation, service and set-up of menu items. Understands and implements the mission statement, values, and culture at all times.

Pre-Requisites (Requirements)

• 2+ years of experience in a branded, quality hotel preferred
• 2 + years of experience with chain food and retail outlet preferred
• 2 + years of experience supervising at least 8 associates
• High School diploma or equivalent of same. Associate’s or Bachelor’s Degree preferred
• Must display professionalism and have characteristics of honesty and trustworthiness
• Must have excellent attendance and punctuality

Work Environment & Context

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
• Must be able to stand for eight hours, bend, stretch, and reach
• Long hours are sometimes required
• Work schedule varies and may include occasionally working on Holidays, weekends, and evenings
• Must be able to push or pull 60 pounds and lift and/or carry 60 pounds

Knowledge, Skills, and Abilities

• Knowledgeable in: Financial aspects of running a department: labor, food and beverage costs, controls Storage and labeling of all products: dry, freezer, refrigerated, etc. OSHA requirements and maintains department accordingly
• Supervisory skills: interview, hire, train, appraise, document, motivate
• Area shopping, dining, entertainment and travel directions to assist guest inquiries. Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
• Skills: Train and develop associates through meetings, logs, etc Computer knowledge to thoroughly operate property management system: post charges, compute bills, collect payment and make change. Monitor and document associates for both positive and negative feedback Assist with guest issues, be professional and maintain a hospitable caring attitude. Maintain guest privacy.
• Abilities: Market and promote to increase exposure and sales Multitask, detail oriented, remain service centric Communicating with guests and co-workers Assist with guest issues with professionalism maintaining hospitable attitude. Must be able to work alone Practice Safety Standards at all times. Comply to all standards.

Essential Functions

• Maintain a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals
• Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
• Work within budgeted guidelines for maximum revenues and within labor models
• Maintain safety and security practices, have thorough knowledge of emergency procedures
• Maintain all Food Safety, Department of Health and OSHA standards
• Ensure guests are provided with the highest quality product and service
• Maintain certification from a brand approved responsible vendor training program

Benefits

• Paid Instantly
• Paid Time Off
• Team Member Room Discounts
• Time and Half for Select Holidays
• Referral Bonus Program
• Volunteer Benefits
• Accident Insurance
• Disability Insurance
• Life Insurance
• Cancer Insurance
• Dental Insurance
• Vision Insurance
• Property Specific Incentives
• Gift Cards
• Employee Lunches

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