Hotel Event Coordinator

The Doubletree by Hilton Manhattan, Kansas, is seeking a Hotel Event Coordinator. Working here offers numerous benefits including professional growth within the globally recognized Hilton brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment.

About the role

Working as a Hotel Event Coordinator at Doubletree by Hilton Manhattan Kansas, you will be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

Responsibilities

• Consult with clients to understand event requirements (corporate events, weddings, banquets, meetings, etc.). Develop detailed event plans, timelines, and floor layouts.
• Cook up all aspects of events, including room setup, catering, audiovisual needs, décor, and entertainment.
• Conduct site tours for potential clients, showcasing hotel event spaces and amenities.
• Serve as the primary contact for clients from initial inquiry through post-event follow-up.
• Maintain positive relationships to encourage repeat business and referrals.
• Respond promptly to inquiries, proposals, and follow-ups via email, phone, or in person.
• Collaborate with internal departments such as Sales, Food & Beverage, Banquets, Housekeeping, and Front Office teams to ensure seamless event execution.
• Communicate events clearly through event orders and pre-event meetings.
• Ensure event spaces are properly set up according to client specifications and brand standards.
• Monitor events onsite, problem-solve issues as they arise, and ensure guest satisfaction during events.
• Manage event billing, contract execution, and compliance with hotel policies.
• Prepare contracts, banquet event orders (BEOs), and invoices.
• Track event details in event management systems (such as Delphi or similar CRM tools).
• Maintain organized records of events, client communications, and revenue data.
• Aid the sales team by generating new business leads.
• Participate in hotel marketing initiatives, event showcases, and community outreach efforts.
• Maximize event revenue opportunities through up-selling of food, beverages, and additional services.
• Ensure events stay within the agreed budget when necessary.
• Uphold DoubleTree and Hilton brand standards in every event execution.
• Deliver a warm, professional, and service-driven experience consistent with the DoubleTree culture (such as the signature "warm cookie welcome").

Qualifications

• A high school diploma or equivalent.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Why Commonwealth Hotels? Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results. Explore Our Hotel here. At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs. Join us in shaping the future of hospitality in Manhattan, Kansas!