Hotel Desk Clerk NF-01.

Responsibilities

• Makes reservations for incoming guests based on room availability.
• Interviews incoming guests to determine room assignment.
• Assists clientele in the completion of required forms and registration cards.
• Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys.
• Provides statement of non-availability when applicable.
• Posts registration information on the registration card.
• Orients guests concerning use of facilities and equipment, and other facilities available on post.
• Answers billing questions and concerns.
• Assists or arranges transportation.
• Computes charges for guests checking out, receives payments and room keys; renders receipts.
• At end of shift, accounts for and secures cash.
• Performs other duties as assigned.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one-year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Males born after 31 December 1959 must be registered or exempt from Selective Service (www.sss.gov).
• Position, duty hours, location and/or activity are subject to change based on mission requirements.
• Work hours may involve weekend, weekdays, holidays and night duty.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
• Employee may be required to stand for extended periods of time.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

• Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry.
• Good verbal communication and customer service skills.

In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified":

• One-year hotel front desk experience is preferred.

Benefits

• Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays.
• NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan.
• Some flexible employees may also be eligible to receive health insurance.
• Access to some on-base facilities, including fitness centers, libraries, and many other amenities.
• Opportunities for professional development, including training, education, and certification programs to help towards career advancement.
• Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.

This job is open to candidates worldwide, including Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates.