Host - The Rustic Galleria

About the role

We are looking for a Host to join our team and be the first point of contact for our guests. You will ensure we provide excellent customer service and create remarkable memories for our guests from the moment they arrive until their departure.

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Escort guests to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure, thanking them for joining us
• Maintain a clean host reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist with Togo Orders

Requirements

• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area for available seating
• Good physical condition to walk and stand during an entire shift
• Comply with all food and beverage regulations: TABC Certified and Food Handler Certified