Host Staff - Winter 26.27 Seasonal - Full/Part Time

Steamboat Ski Town, U.S.A.® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate, and committed, and we believe that diversity makes us stronger.

Benefits

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
• Discounted skiing and riding for friends and family of eligible employees
• Vacation and Sick Time policies for eligible employees
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage, covering preventive visits, urgent care visits, free telehealth, limited hospitalization, prescription drug benefits, and free multilingual behavioral health
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees
• Paid parental leave of up to 6 weeks for eligible employees
• Free regional bus pass

Responsibilities

• Perform shift opening tasks that include: setting tables, opening doors, setting up service station, ensuring all menus are stocked for all shifts
• Take and provide beverage orders as required
• Bus tables and reset throughout shift
• Perform shift closing tasks that include: bussing all tables, changing out dishware for next shift, rolling silverware for adequate stock in restaurant
• Print out guest checks as needed, close out, and receive payments from guests to expedite service
• Greet and seat customers and distribute customers evenly to wait staff
• Complete all job responsibilities in a timely and efficient manner
• Provide superior service to customers (internal and external) at all times, follow Resort Etiquette Guidelines while interacting with guests, and respond to all guests in a courteous and efficient manner
• Compliance with all company policies and procedures as well as any regulatory requirements
• Other duties as assigned

Requirements

• 2 years of previous work history/education required
• Basic knowledge of restaurant operations
• Minimum 16 years of age
• Strong customer relations skills
• Intermediate skiing/riding ability required for certain locations
• Ability to work and multitask in a high-energy, fast-paced restaurant environment
• Adhere to all safety policies
• Interact and maintain positive relationships with guests, co-workers, and management consistent with Steamboat Ski & Resort Corporation's Service Excellence standards
• Must have current Food Handler and Allergy training certificate, or must attend Food Handler and Aller-train certification courses for Alterra Mountain Company within 14 days of employment

Pay

Steamboat Springs area base hourly pay range: $14.00 - $15.00 per hour plus tips.

Physical Requirements

• Must be able to lift and carry up to 30 lbs.
• Stand for long periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

Working Conditions

• Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
• Hazardous Materials/Noise: The noise level in the workplace is usually moderate.