Support Staff - Winter 26.27 Seasonal - Full/Part Time

BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
• Discounted skiing and riding for friends and family of eligible employees
• Vacation and Sick Time policies for eligible employees
• To rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees
• APEX-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage
• Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees
• Free regional bus pass

Position Summary

Energetic individuals are encouraged to apply to our Support Staff positions. Applicants will be considered for all Food and Beverage locations based on need, skills, experience and ability as necessary.

Essential Duties

• Organize and correctly garnish and compile food orders from kitchen
• Deliver food to tables with knowledge of table numbers and steps of service
• Assist wait staff as needed
• Stock necessary supplies
• Perform shift opening tasks that include: setting tables, opening doors, set up service station
• Bus tables and reset throughout shift
• Perform shift closing tasks that include: bussing all tables, changing out dishware for next shift, roll silverware for adequate stock in restaurant
• Greet and guide customers to seats
• All job responsibilities need to be completed in a timely and efficient manner
• Provide superior service to our customers (internal and external at all times and follow the Resort Etiquette Guidelines while interacting with the guest and respond to all guests in a courteous efficient manner)
• Compliance with all company policies and procedures
• Other duties as assigned

Required Qualifications

• 2 years of previous work history/education required
• Must have good organizational skills
• Maintain a professional well-groomed appearance
• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation's Service Excellence standards
• Must read and write and communicate verbally in the English language
• Must have Colorado approved Alcohol Server Training certificate or must attend a Colorado approved alcohol server training educational seminar within 30 days of employment
• Must have current Food Handler and Allergy training certificate, or must attend Food Handler and Aller-train certification courses for Alterra Mountain company within 14 days of employment

Physical Requirements

• Intermediate skiing/riding ability required for certain locations
• Must lift and carry up to 30 lbs. on a regular basis
• Must be minimum 16 years of age
• Must stand for long periods of time

WORKING CONDITIONS

• Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions
• Hazardous Materials/Noise: The noise level in the workplace is usually moderate