Host / Service Assistant
About the role
At Cooper’s Hawk, our Host Service Assistants help create memorable guest moments from greeting and seating guests to running food to resetting tables. You will be part of the team that keeps the experience moving smoothly.
Compensation
$11/hr + tips
What You Will Get
50 percent Dining and Carryout Discount
40 percent Retail Wine Discount
20 percent Discount on Retail and Private Events
Monthly Wine Tastings for Two
Medical, Dental, Vision, and Telehealth
401k with Company Match
Paid Time Off and Flexible Schedules
Early Pay Access
Wellness and Mental Health Support
Wine and Culinary Education
Career Growth Flight Plan
Team Member Rewards, Milestone Recognition, and Referral Bonuses
How You Will Succeed
- Show Up Ready: Come Prepared, stay sharp, and start strong.
- Greet guests with energy and enthusiasm from the very first interaction.
- Demonstrate professionalism and hospitality using polished phone etiquette when answering guest calls and handling reservations.
- Follow daily checklists and prepare your area for a smooth shift.
- Maintain a professional image at all times by adhering to all appearance and behavior guidelines.
- Own What You See: Take Responsibility, jump in, and do what needs to be done.
- Keep track of table flow and dining room pacing to deliver an excellent guest experience.
- Reset tables and bar tops quickly so every guest starts fresh.
- Assist with running food, carryout orders, clearing dishes, pre-bussing tables and supporting the flow of service.
- Help with restocking, light cleaning, and little details that make a big difference.
What You Will Bring
- At least 18 years of age
- A genuine love for hospitality and a desire to create unforgettable experiences
- Comfort in a fast-paced environment with strong multitasking skills
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Team spirit and clear communication
- Ability to read, write, and understand English
About Us
Cooper’s Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper’s Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.