Jobs · Customer Service · Florida

Host / Service Assistant

Cooper's Hawk Winery and Restaurants · Naples, FL · 3 wk ago
Customer ServiceFull-time

What You Will Get

  • 50 percent Dining and Carryout Discount
  • 40 percent Retail Wine Discount
  • 20 percent Discount on Retail and Private Events
  • Monthly Wine Tastings for Two
  • Medical, Dental, Vision, and Telehealth
  • 401k with Company Match
  • Paid Time Off and Flexible Schedules
  • Early Pay Access
  • Wellness and Mental Health Support
  • Wine and Culinary Education
  • Career Growth Flight Plan
  • Team Member Rewards, Milestone Recognition, and Referral Bonuses

How You Will Succeed

  • Show Up Ready: Greet guests with energy and enthusiasm, follow daily checklists, and maintain a professional image.
  • Own What You See: Take responsibility, communicate often, and support the overall guest experience.
  • Stay in Sync: Communicate with team members and keep service moving seamlessly.
  • Be Genuine: Share insights about wine and tailor each experience with warmth and knowledge.

What You Will Bring

  • At least 18 years of age
  • A genuine love for hospitality and a desire to create unforgettable experiences
  • Comfort in a fast-paced environment with strong multitasking skills
  • Ability to lift up to 40 pounds and stand for extended periods
  • Willingness to work weekends and holidays
  • Team spirit and clear communication
  • Ability to read, write, and understand English

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.

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