Host- Rusty Bucket Rookwood

About the role

It is the responsibility of the Host to make raving fans of our Associates, Guests, Purveyors, Partners, and the Communities we serve by creating a positive first impression and making our guests feel welcome on the phone and in person. The Host controls the seating of guests in the dining room to assure quality of service, guest satisfaction, and maximize sales opportunities.

Responsibilities

• Reports to work on time as indicated on the work schedule.
• Ensures uniform meets restaurant requirements and is maintained and cleaned.
• Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards.
• Answers guests' questions about the restaurant.
• Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assist others with duties, if needed.
• Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
• Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants.
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Qualifications

• A genuine approach to hospitality.
• Individuals who exemplify leadership, kindness, and positivity.
• “Yes is the Answer!” mentality.
• Those who value teamwork, family, and community.

Benefits

• Opportunities for career growth; 80% of all positions promoted from within.
• Dining discounts at any of our 60+ restaurants.
• Health benefits for eligible associates.
• Inclusive, fun, and creative environment.
• Flexible scheduling, paid time off, and closed 7 major holidays.

Pay

Starting pay $12.00–$16.00/hour based on experience.