Host - Isle of Capri

Duties/Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon their departure.
• Cater to guests who require extra attention (e.g. children, elderly).
• Coordinate with wait staff about available seating options.
• Maintain a clean reception area.
• Answer incoming calls and address customers’ queries.
• Aid wait staff as needed.

Required Skills/Abilities

• Understanding of restaurant etiquette.
• Familiarity with health and safety regulations.
• Experience in managing reservations.
• Demonstrable customer-service skills.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills with the ability to monitor the entire dining and bar area.
• Availability to work in shifts as needed.
• Good physical condition to walk and stand during an entire shift.

Education And Experience

• Previous experience as a host/hostess preferred.
• Must successfully complete restaurants training course.
• High school diploma; hospitality certification is a plus.

Physical Requirements

• Prolonged periods of standing and walking.
• Must be able to lift up to 25 pounds.

Benefits

• 401k
• Paid time off
• Health, life, dental, and vision insurance

Pay Range

The Pay Range For This Role Is 15 - 17 USD per hour(Holiday Inn VA Beach North)