Host/Hostess - Noodle Bar (Full Time) - $18/Hour

Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Welcome every guest to improve guest satisfaction and to promote positive guest relations.
• Escort guests to their tables/booths in a courteous and friendly manner.
• Inspect dining area and set the table/booth when necessary.
• Practice and observe the safety rules and regulations in all dining areas.
• Responsible for all comps and reservation sheets; run all required reports for the server, the micro cashier report and the batch report from the credit card machine.
• Present check and collect settlement for all necessary items.
• Serve efficiently between 25-35 guests per half-hour.
• Complete all opening and closing side duties.
• Stock areas with all necessary items during the shift and at the end of the shift.
• Maintain cleanliness of all dining areas.
• Ring all financial transactions accurately.
• Follow all policies and procedures regarding alcohol.
• Responsible for abiding by all cash handling policies and procedures.
• Pick up and return bank and revenue to and from cage or cash room.
• Accurately verify all banks received and returned from cage or cash room.
• Take reservations when necessary.
• Be knowledgeable of events.
• Perform other departmental related duties and assignments as directed by management.
• Attend seminars when needed.

Requirements

• High School diploma or G.E.D. equivalency preferred.
• Must have strong mathematical skills.
• Ability to read and write English required.
• Two years’ guest service experience in a family or formal dining environment.
• Casino Food & Beverage experience preferred.
• Must obtain and maintain all licenses/certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must be at least eighteen (18) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Skills

• Ability to anticipate guest and employee needs.
• Good communication skills; maintain a friendly, personable attitude at all times.
• Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.
• Ability to stand 50% of shift, walk 45% of shift, and sit 5% of shift.
• Ability to lift and carry up to 25 lbs.
• Ability to withstand noisy environments.

Pay

$15 - $20 per hour