Host/Hostess - Latitude - Part-Time
About the Role
Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique ultra-premium experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities, including upscale dining options, a state-of-the-art spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay.
A Host/Hostess at Black Desert Resort is responsible for creating a welcoming and exceptional first impression for our guests at one of our multiple food and beverage outlets. This position reports to the Restaurant Manager and is the first point of contact for guests dining in our restaurant.
Responsibilities
- Greet guests warmly and professionally as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements to optimize the dining room capacity.
- Escort guests to their tables and provide menus, ensuring they are comfortable and well-informed.
- Communicate effectively with servers and kitchen staff to ensure smooth and efficient service.
- Handle guest inquiries and special requests promptly and courteously.
- Maintain cleanliness and organization of the host station and waiting area.
- Monitor dining room activity to ensure guests are seated in a timely manner.
- Assist with the setup and breakdown of dining areas before and after service.
- Follow all health and safety regulations and company policies.
- Provide information about the resort’s amenities and dining options to guests.
- Participate in staff meetings and training sessions to stay updated on service standards and procedures.
- Attend mandatory orientations and trainings.
- Other work as assigned.
Requirements
- Previous experience in a similar role in a restaurant or hospitality setting is preferred.
- Strong communication and interpersonal skills.
- Ability to work efficiently under pressure and handle multiple tasks.
- Friendly and approachable demeanor with a passion for providing excellent customer service.
- Strong organizational and multitasking abilities.
- Knowledge of reservation systems and point-of-sale software is a plus.
- Ability to handle the physical demands of the job, including standing for extended periods.
- Willingness to follow instructions and take on new challenges.
Pay
$15.00/hour. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Schedule
Year-Round / Part-Time
Benefits
- 401K with company match
- Employee dining room
- Exclusive resort discounts
- Complimentary employee hotel stay program
Why Join Us
- Dynamic Environment: Opportunity to work with an amazing team in a luxurious resort setting with diverse dining options.
- Career Growth: Opportunities for professional growth and advancement in the hospitality industry.