Host-ess

Responsibilities

• Greet, interact and bid farewell to guests in a warm and genuine and enthusiastic fashion
• Use excellent communication skills with guests, staff including verbal, written and body language
• Maintain a clean and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
• Provide lateral service including assisting in clearing tables, carry plates to dishwashing area when needed
• Maintain guest profile, preferences in a database for distribution to staff
• Be a team player!

Qualifications

• Stand for periods of 8-10 hours
• Work with others like a rock star
• Able to communicate clearly in verbal and written English
• Comply with all safety and health department procedures, as well as, all state and federal laws
• Enthusiastic and passionate individual who possesses a wicked sense of humor
• Able to multitask and meet deadlines
• Maintain a neat, clean and well-groomed appearance per hotel standards
• Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties
• Adhere to hotel policies including but not limited to attendance, safety, behavior

Skills

• Excellent communication skills
• Ability to stand for long periods
• Teamwork and collaboration
• Customer service orientation
• Physical stamina and flexibility

Benefits

• Out-of-this-world customer service experience for guests
• Opportunity to work with a diverse team
• Fun and engaging work environment

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and determined by the needs of the team and the hotel.